FAQ

Most frequent questions and answers

Our products are made of 100% sheep leather

If you were unhappy with your purchase we will accept returns/exchanges if it was only in the same condition as purchased and within 3 days from the date you received the item. For more information Click here

Orders may take up to 5 working days. You will receive a confirmation email once your order is placed. For more information click here

Since leather is a very special material, it requires special treatments by specialists in leather. Kindly contact us on [email protected] with a picture and details of the spotted area and we will get back to you with the instructions or request you to send it back to us. 

Please note that in this case shipping costs will be handled by the customer